Why my Police Check is Delayed?

What Causes Police Checks To Get Delayed?

Your check can be delayed if your check is referred to the police for further investigation because your name and date of birth may be the same or similar to the personal details of someone who has a criminal history in the Australian Criminal Intelligence Commission national database.

How long will my check be ‘referred’ for?

Unfortunately, there is no exact time frame if your check is referred for manual checking as each individual case differs. Checks that have been referred generally take between 1–15 business days, depending on the reason it was referred and the current workload of the police department. As all NPCS Accredited Agencies use the same system to obtain Police Checks, a referred check occurs irrespective of who you ordered through. If your AuthNTick check has been referred it would have also been referred had you ordered elsewhere.
ACIC has advised all Accredited Agencies (including AuthNTick) that all checks referred for further inquiry cannot be escalated until 20 business days after submission. Approximately 39% of all National Police Checks are referred for further investigation.

What is a check follow-up?

You may initiate a check follow-up if you are concerned about how long it is taking to finalise a police check. Before you initiate a check follow-up you must:

• wait the required 10 business days
• confirm through AuthNTick that the check is still open
• ensure no Requests for Further Information (RFIs) are waiting for your response
• ensure the check was submitted and has not been withdrawn or is still being held.

How is AuthNTick different?

Time is money, and few tools can streamline a process quite like our for National Police and AFP checks. Ideal for employers, a criminal history check ensures that potential employees are fully screened prior to being appointed.

• You’re able to get near-instant results
• Offer Powerful HR Management Dashboard
• Offer powerful Applicant Tracking System
• Automatically manage your companies compliance requirements
• Improved Applicant On-Boarding Experience
• Handle Sensitive Applicant Data
• Applicant information remains safe and accessible only to the account holder
• DVS makes it harder to use fake IDs to commit identity fraud
• Fast – Secure – Trusted by Industry
• Confirm identity including confirming the right to work in Australia
• AFP and ACIC accredit organisation to conduct police check